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Mizu CRM

Mizu publishes only controls and programs we can demonstrate in the product or contracts. We do not display third-party certification badges (SOC 2, ISO 27001, etc.) until an independent attestation is complete.

Qualified claims only: 4 residual row(s) still open (see enterprise claims matrix).

See the Trust Center for implemented controls, subprocessors, and the claims matrix.

Security

Compliance overview

Program status and implemented controls for procurement and legal review. Independent certification claims are published only when attestation is complete - see the Trust Center.

Compliance programs

Status reflects implemented controls and contractual offerings - not third-party certificates until attestation is complete.

SOC 2 Type II

Certification in progress

Security, availability, and confidentiality controls are implemented in-product. Independent SOC 2 Type II attestation is on the roadmap - we do not claim certification until complete.

Scope: SOC 2-aligned controls (certification in progress)

Issuer: Mizu CRM - see Trust Center

Issued: Documented in product

Valid until: Attestation pending

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ISO 27001

Certification in progress

Information security practices follow ISO 27001-style control areas. Formal certification is not yet complete.

Scope: ISO 27001-aligned ISMS (certification in progress)

Issuer: Mizu CRM - see Trust Center

Issued: Documented in product

Valid until: Attestation pending

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GDPR

Controls implemented

Data processing agreements, export tooling, and org-scoped GDPR request handling are available. Compliance is an ongoing program, not a one-time certificate.

Scope: GDPR support (DPA, export, requests)

Issuer: Mizu CRM - see Trust Center

Issued: Documented in product

Valid until: Ongoing

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HIPAA

Enterprise (on request)

Enterprise customers may request BAA and hardened configurations. Mizu does not claim HIPAA certification for all tenants by default.

Scope: HIPAA-ready configurations (Enterprise, on request)

Issuer: Mizu CRM - see Trust Center

Issued: Documented in product

Valid until: Ongoing

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Security frameworks

In addition to certifications, our security program aligns with these industry frameworks.

NIST Cybersecurity Framework

Aligned

Our security program is mapped to the NIST CSF Identify, Protect, Detect, Respond, and Recover functions.

OWASP Top 10

All addressed

All 10 categories verified as secure through penetration testing and continuous scanning.

CIS Controls v8

Implemented

Implementation Groups 1 and 2 fully implemented across all systems.

PCI DSS

Not applicable

Mizu CRM does not store, process, or transmit cardholder data. Payments are handled by Stripe (PCI DSS Level 1).

Enterprise compliance features

Available to Enterprise plan customers with custom compliance requirements.

Business Associate Agreement (BAA) for HIPAA
Data Processing Agreement (DPA) for GDPR
Custom data residency region selection
Dedicated instance for strict data isolation
SAML/SSO integration with your identity provider
Custom retention and deletion policies
Audit log export for your SIEM
Annual security review call with our team

Compliance documents

Need compliance documentation?

Our team handles vendor questionnaires, NDA requests, and compliance reviews within one business day.

    Compliance - Mizu CRM